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FAQ

How to Register a Tripwe Account

Register your account and enjoy Tripwe features easily and quickly. Follow the steps below to register an account and enjoy Tripwe's features.

Tripwe account registration steps:

  1. Create an account on Tripwe (or by clicking on the account icon at the bottom right) and fill in your Name, No. Mobile and Password then click Register
  2. Verify the account by entering the OTP code* that was sent to your SMS/WhatsApp and click Send
  3. Registration is successful, you have successfully created a Tripwe account.

How to register via Google:

  1. Create an account on Tripwe (or by clicking the account icon at the bottom right) and click the Google icon and select your email or Google account.
  2. Verify the account by entering the OTP code* that was sent to your SMS/WhatsApp and click Send
  3. Registration is successful, you have successfully created a Tripwe account.

*Attention: The OTP code is strictly confidential. So, only you know!

 

If you are unable to register for a Tripwe account:

Make sure the mobile number you want to register is still active and has never been used on a Tripwe account because currently 1 mobile number can only be used for 1 Tripwe account.

How to Book a Jet Ski on Tripwe

Tripper, are you ready to experience the thrill of Island Hopping by riding a jet ski? Organize and book your tour packages easier with Tripwe. How, see the following steps, yes.

  1. Login to a Tripwe account or if you don't have a Tripwe account yet, please register first.
  2. On the Tripwe home page, click the Jet Ski Safari menu. 
  3. Specify the dock location, date and number of jet ski units click Search. Or you can use the Search feature on the Tripwe home page.
  4. Select the Jet Ski Safari package you want from the search results to display Order Details, Total Price and Map information (see Jet Ski Safari location)
  5. On the Jet Ski Safari package details page, you can click Booking to make an order

 

How to Pay on Tripwe

Paying just got easier on Tripwe with a variety of payment options.

Steps to make a payment via Tripwepay:

  1. Complete your order and process it to the payment step.
  2. Choose Tripwepay payment method
  3. Enter your Tripwepay PIN (6 Digits).
  4. If the payment is successful, then you will get a notification that goes directly to WhatsApp.

Steps to make payment by transfer:

  1. Complete your order and process it to the payment step.
  2. Choose Bank Transfer payment method
  3. Information on the payment page will appear such as: Total Payment, Unique Code and Remaining Payment Time.
  4. Make a bank transfer via ATM or M-banking to No. BNI bank virtual account listed on the payment page. Don't forget, transfer according to the number of orders that have been added with a unique code!
  5. If the payment is successful, then you will get a notification that goes directly to WhatsApp.